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What is Namshi's return & exchange policy?
What is the Return & Exchange Period? For eligible items, you can initiate a return or exchange within 14 days of receiving your order for a smooth and hassle-free process. Return and Exchange Guidelines Item(s) must be in good condition, unused, and ...
Contact Us
You can contact us through below channels: You can call us at: Country Support Center Timings Phone Number UAE 8 AM to 12 AM 800 626 744 (Toll-Free) KSA 7 AM to 11 PM 800 2466 744 (Toll -Free) Oman 8 AM to 12 AM +971 800 626 744* Bahrain 7 AM to 11 ...
How to create a Return/Exchange request?
Please follow the steps below to create a Return or Exchange request: 1. Go to 'My Account' from the Namshi homepage. 2. Select 'Returns' to request a return, and 'Exchanges' to request an exchange. 3. Select 'Request New Return' for a return or ...
Can I change my delivery address after placing an order?
Yes, you can change your address as long as the shipment has not yet gone out for delivery. You can easily update your address by following these simple steps: 1. Go to the Order Details page. 2. Select the relevant order to update your address. 3. ...
What is the timeline for Return and Refund?
Return processes vary by country. Here’s how it works in each region: UAE and KSA Return Timeline: Once your return is submitted, the item will be picked up within 2 days, and a refund will be initiated within 2 days after pickup. Refund Process: ...